tg771 Privacy Policy

1. Who We Are

tg771 operates the online casino and sports betting platform accessible at tg771.club (the "Platform"). In the context of Philippine data privacy law, tg771 acts as the Personal Information Controller (PIC) in respect of personal data collected from users who register for or interact with the tg771 Platform. Where tg771 engages third-party service providers who process data on its behalf, those providers act as Personal Information Processors (PIPs) subject to binding data processing agreements.

If you have any questions about how tg771 handles your personal data, you may contact us at any time via the contact details listed in Section 14 of this Policy.

2. Personal Data We Collect

tg771 collects the following categories of personal data, depending on how you interact with the Platform:

tg771 does not intentionally collect sensitive personal information (such as racial or ethnic origin, religious beliefs, health data, or political opinions) except where required for regulatory compliance (e.g., self-exclusion records for responsible gaming purposes).

3. How We Collect Your Data

tg771 collects personal data through the following channels:

• Direct Collection: Information you provide when creating a tg771 account, completing KYC verification, making deposits or withdrawals, contacting customer support, or responding to surveys.
• Automated Collection: Technical data collected automatically when you access the Platform, including via cookies, web beacons, server logs, and similar tracking technologies (see Section 5).
• Third-Party Sources: Identity and fraud-screening data received from KYC verification service providers, payment processors (such as GCash or Maya), and where applicable, publicly available sanctions or PEP (Politically Exposed Person) screening databases, for the purpose of complying with Philippine anti-money laundering regulations.

4. Purposes and Legal Basis for Processing

tg771 processes your personal data for the following purposes, each supported by a lawful basis under applicable Philippine data privacy law:

• Account Registration and Management: To create and maintain your tg771 account, verify your identity, and provide you with access to the Platform. Legal basis: Performance of contract.
• Payment Processing: To process your deposits and withdrawals and to maintain accurate financial records. Legal basis: Performance of contract; Legal obligation.
• Regulatory Compliance (KYC/AML): To verify your age and identity, screen against sanctions and PEP lists, and comply with anti-money laundering obligations under Philippine law. Legal basis: Legal obligation.
• Responsible Gaming: To monitor gaming behaviour for signs of problem gambling, enforce deposit and loss limits you have set, and administer self-exclusion requests. Legal basis: Legitimate interest; Legal obligation.
• Platform Security and Fraud Prevention: To detect, investigate, and prevent fraudulent transactions, multi-accounting, bonus abuse, and other prohibited activities. Legal basis: Legitimate interest.
• Customer Support: To respond to your enquiries, resolve disputes, and improve the quality of our support services. Legal basis: Performance of contract; Legitimate interest.
• Marketing Communications (opt-in only): To send you promotional offers, bonus announcements, and platform updates where you have opted in to receive such communications. Legal basis: Consent.
• Platform Analytics and Improvement: To analyse Platform usage patterns, improve user experience, and test new features. Legal basis: Legitimate interest.

5. Cookies and Tracking Technologies

5.1 tg771 uses cookies and similar tracking technologies on the Platform to ensure core functionality, remember your session preferences, and analyse usage. Cookies are small data files stored on your device when you visit the Platform.

5.2 The following types of cookies are used by tg771:

• Essential Cookies: Required for the Platform to function correctly (e.g., session management, login authentication). These cannot be disabled without affecting your ability to use the Platform.
• Functional Cookies: Remember your preferences such as language settings, display options, and responsible gaming limit reminders.
• Analytics Cookies: Collect anonymised data about how visitors use the Platform, including pages visited and session duration, to help tg771 improve the user experience.
• Security Cookies: Support fraud detection and prevention systems, including identifying suspicious login activity.

5.3 You may control cookie settings through your browser preferences. Note that disabling essential cookies may prevent you from accessing parts of the Platform, including the tg771 login functionality.

6. Data Sharing and Disclosure

tg771 does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Policy:

• Payment Processors: GCash (G-Xchange Inc.), Maya (Voyager Innovations Inc.), BPI, BDO, and other payment service providers, to the extent necessary to process your transactions.
• KYC / Identity Verification Providers: Third-party KYC platforms that assist tg771 in verifying your identity and age as required by law.
• Game Providers: Certified game software providers whose games are hosted on the tg771 Platform may receive anonymised session data necessary to deliver their games.
• Cloud & Infrastructure Providers: Hosting, cloud storage, and security service providers who process data on tg771's behalf under binding data processing agreements.
• Regulatory and Law Enforcement Authorities: Philippine government agencies including PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and law enforcement bodies, where disclosure is required by law, court order, or regulatory direction.
• Professional Advisers: Legal counsel, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third-party recipients are required by tg771 to handle your personal data in accordance with applicable data privacy law and to implement appropriate security measures.

7. International Data Transfers

7.1 Some of tg771's service providers and game content partners are located outside the Philippines. When your personal data is transferred to countries outside the Philippines, tg771 ensures that appropriate safeguards are in place, including contractual data protection clauses consistent with the requirements of the Philippine Data Privacy Act and NPC regulations.

7.2 tg771 does not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without first implementing the safeguards described above.

8. Data Retention

8.1 tg771 retains your personal data for as long as your account remains active and for a period thereafter as required by applicable law or legitimate business need. Specific retention periods are as follows:

• Account and Identity Data: Retained for the duration of your account and for a minimum of five (5) years after account closure, as required by Philippine AML regulations.
• Financial Transaction Records: Retained for a minimum of five (5) years from the date of the transaction.
• Gaming Activity Records: Retained for three (3) years from the date of activity, or longer if required for dispute resolution or regulatory investigation.
• Customer Support Communications: Retained for two (2) years from the date of the last interaction.
• Marketing Opt-In Records: Retained until you withdraw consent, and for one (1) year thereafter as proof of consent.

8.2 When personal data is no longer required for the purposes for which it was collected, and no legal retention obligation applies, tg771 will securely delete or anonymise it.

9. Security Measures

9.1 tg771 implements technical and organisational security measures appropriate to the risk associated with processing your personal data. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the tg771 Platform.
• Encryption of sensitive data at rest, including identity verification documents and financial records.
• Role-based access controls limiting internal access to personal data to employees and contractors with a genuine business need.
• Multi-factor authentication requirements for administrative access to systems containing personal data.
• Regular security audits, penetration testing, and vulnerability assessments conducted by independent security professionals.
• Incident response procedures designed to detect, contain, and report personal data breaches to the NPC and affected individuals within the timeframes required by Philippine law.

9.2 While tg771 takes all reasonable precautions, no internet transmission is completely secure. You play a role in protecting your own data — use a strong, unique password for your tg771 account and enable two-factor authentication.

10. Your Data Rights

Under the Philippine Data Privacy Act of 2012 and applicable regulations, you have the following rights in respect of your personal data held by tg771:

• Right to be Informed: The right to know that tg771 is collecting and processing your personal data, for what purposes, and on what legal basis — as described in this Policy.
• Right of Access: The right to request a copy of the personal data tg771 holds about you, along with information about how it is being used.
• Right to Rectification: The right to request correction of inaccurate or incomplete personal data held by tg771.
• Right to Erasure / Right to be Forgotten: The right to request deletion of your personal data in certain circumstances — for example, where the data is no longer necessary for the purpose for which it was collected, and where no legal retention obligation overrides this right.
• Right to Data Portability: The right to receive a copy of your personal data in a structured, commonly used, machine-readable format, where technically feasible.
• Right to Object: The right to object to the processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interest where your individual circumstances warrant it.
• Right to File a Complaint: The right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe that tg771 has processed your personal data in violation of the Data Privacy Act.

To exercise any of the above rights, contact tg771's Data Protection Officer using the details in Section 14. tg771 will respond to verified requests within thirty (30) days, or within any shorter period required by applicable law.

11. Children's Privacy and Age Restriction

11.1 The tg771 Platform is strictly intended for adults aged 21 years or older in accordance with applicable Philippine law. tg771 does not knowingly collect personal data from individuals under the age of 21.

11.2 Age verification is a mandatory component of the tg771 registration and KYC process. If tg771 becomes aware that personal data has been collected from a person under 21, it will immediately suspend the associated account, delete the relevant data to the extent permitted by law, and report the matter as required by applicable regulations.

11.3 If you are a parent or guardian and believe that a minor has registered on tg771, please contact us immediately at [email protected].

12. Third-Party Links

The tg771 Platform may contain references to third-party content providers or payment processors. tg771 is not responsible for the privacy practices of third-party websites or services. This Privacy Policy applies only to data processing conducted by tg771 on the tg771 Platform. We encourage you to review the privacy policies of any third-party services you interact with.

13. Changes to This Privacy Policy

13.1 tg771 reserves the right to update or modify this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The revised Policy will be posted to this page with an updated "Last updated" date.

13.2 Where changes are material, tg771 will notify active account holders via their registered email address or through an in-platform notification with reasonable advance notice. Your continued use of the tg771 Platform after the effective date of the revised Policy constitutes your acceptance of the changes.

13.3 If you do not agree with the amended Privacy Policy, you should cease using the Platform and contact tg771 to request account closure.

14. Contact Us & Data Protection Officer

tg771 has designated a Data Protection Officer (DPO) responsible for overseeing compliance with this Privacy Policy and applicable data privacy law. If you have any privacy-related questions, wish to exercise your data rights, or want to report a potential data protection concern, please contact:

• Data Protection Officer, tg771
• Email: [email protected]
• Subject Line: "Privacy / Data Subject Request"
• Live Chat: Available 24/7 through the tg771 Platform
• Response Time: tg771 aims to acknowledge all privacy requests within 5 business days and to respond fully within 30 days.

For unresolved privacy complaints, you may also contact the National Privacy Commission of the Philippines (NPC) at privacy.gov.ph (do not use this as a clickable link — please search directly on your browser).